MyGovernment Portal

Yes, I send them email to help reset my user ID and password. I send them email around noon and they came back to me at the time where I thought all the government worker already left the workplace (6.35pm).

At first they asked for my mykad number and mobile phone number, next thing I knew I got my password reset with no question asked. I'm glad it is not a tedious process but I do hope they do it more with extra security as anyone with email and my IC number could also do the same and misused my ID. Hope they would reconsider this term and have it more secure.



Anyhoo, the admin help is pretty much adored and they did deliver at a very fast time around. (Side note: I've tried to send some email queries to some of the government agencies but until today and thankfully it is not the case for mygoverment portal admin). Thanks alot.

So Long, Forgotten.

It was so long from the last time I rant about everything in here. This might be due to
1. Trouble trying to find times to sit down and write
2. Unable to find suitable subject to rant about
3. Was send away to Pandora to help the blue monkey jumping from tree to tree
4. Just plain lazy

Well, I would love to pick item 2 as my reason but actually I have so many things to share and write about and now the reason is clear that I am on item 4.

Today; exactly just before I log to blogger.com, I was actually trying to log into myGovernment Portal to do some 'Urusan Atas Talian' as per advertise so much in TV off late. To cut short I was bounce from the portal into MyGovernment Portal.

And the portal request me to click on the link to Online Services. OK. Click.

Login. OK. Just a registration, shouldn't take long right? So I click on the 'Not a member? Please sign up' link. Click. Nothing happen. Click again. Nothing. Clicking on the link given doesn't bring me anywhere and there is only a Login Box and nothing else. Not even a 'Home' button that I could use. "it's OK" does show in this page as anybody could just press back to return to the portal and figure out another way. How about those who are not used to internet registration and hoping to use this facilities as show on TV where a guy sitting in a warong getting online to the portal. GOOD JOB!!

OK. Now I'm on the registration page. Just filled it out. After all it is FREE. butttt... I found out my IC number has already registered on this portal. Wow~ I could not even remember when I did come here and register. But what is my User ID and Password. So I click on the 'Forgot your ID or password' link. And ...

Yups. Instead of asking for the email address. They ask for my UserID when I already forgotten my UserID.

I've send an email to their admin@portal.gov.my and hope they could get back to me with a solution.

BUT SERIOUSLY! while using the portal I was given service unavailable for 2 times. (Unluckyly, I did not make a print screen of it as proof) It was like a server powered by Pentium 2 processor on an dial-up line. Hello!! It is like few days from 2010, and the government portal was like from the 90's. Slow, 50% Untest and not that user friendly and more syok sendiri. I guess all the money allocate for this project goes to the advertising cost that came out on TV during prime time. causing them to not able to afford an affordable host with good bandwidth. THIS is sucks. Too ambitious and not well executed. Arghh!!

but I wouldn't suggest RCI to be form for this. the money that would be use to set the RCI could be channel to make this portal more usable and friendly. ;-)